Privacy Policy

Your Privacy Matters to Us

At TurfMint St Charles Artificial Grass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you contact us or request a quote, we may collect personal information including:

• Your name and contact information (phone number, email address, mailing address)
• Property details and location
• Project requirements and preferences
• Payment information when you engage our services

Automatically Collected Information

When you visit our website, we may automatically collect:

• Your IP address and browser type
• Pages you visit and time spent on our site
• Referring website or search terms
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide quotes and respond to your inquiries
• Schedule and complete artificial grass installation services
• Process payments and maintain business records
• Communicate with you about your project
• Improve our website and services
• Send occasional updates about our services (only if you opt in)
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted partners who help us operate our business, such as payment processors or scheduling tools. These partners are required to keep your information confidential.
• Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
• Business Transfers: If our business is sold or merged, your information may be transferred to the new owner.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Note that disabling cookies may limit some features of our website.

Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as Google Maps for location information). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out: