Terms of Service

Last Updated: December 2, 2024

Welcome to TurfMint St Charles Artificial Grass

These Terms of Service govern your use of our website and services. By accessing our website or engaging our services, you agree to these terms. If you do not agree with any part of these terms, please do not use our services.

Services We Provide

TurfMint St Charles Artificial Grass provides professional artificial grass installation and related services for residential and commercial properties in St. Charles, MO and surrounding areas. Our services include consultation, site preparation, installation, and maintenance guidance.

We reserve the right to refuse service or cancel any project if we determine that the work requested is unsafe, illegal, or beyond our scope of expertise.

Quotes and Pricing

All quotes provided are estimates based on the information available at the time. Final pricing may vary based on site conditions, material costs, and project scope changes. We will inform you of any significant changes before proceeding with work.

Quotes are valid for 30 days from the date of issue. After this period, pricing may be subject to change based on current market conditions.

Payment Terms

Payment terms will be outlined in your service agreement. Typically, we require a deposit before starting work and final payment upon project completion. We accept various payment methods, which will be specified in your contract.

Late payments may be subject to additional fees as specified in your service agreement.

Project Timeline

We strive to complete all projects within the estimated timeframe. However, delays may occur due to weather conditions, material availability, or unforeseen site conditions. We will communicate any delays as soon as possible.

You agree to provide reasonable access to the work site during scheduled installation times.

Warranties and Guarantees

We stand behind the quality of our work. Specific warranty terms will be outlined in your service agreement and may vary based on the products and services provided. Manufacturer warranties on materials are passed through to you as the customer.

Warranties do not cover damage caused by improper use, neglect, or factors beyond our control such as extreme weather events or vandalism.

Cancellations and Changes

If you need to cancel or modify your project, please contact us as soon as possible. Cancellation fees may apply if work has already begun or materials have been ordered specifically for your project.

Changes to the project scope after work has begun may result in additional costs and timeline adjustments.

Limitation of Liability

TurfMint St Charles Artificial Grass will not be liable for any indirect, incidental, or consequential damages arising from our services. Our total liability will not exceed the total amount paid for the specific service in question.

We maintain appropriate insurance coverage for our business operations. Details are available upon request.

Property Access and Safety

You are responsible for ensuring that all necessary permissions and permits are obtained for work on your property. You must also inform us of any underground utilities, sprinkler systems, or other hidden features on your property.

We will take reasonable precautions to protect your property during installation, but we are not responsible for damage to existing landscaping, structures, or utilities that were not properly identified before work began.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of TurfMint St Charles Artificial Grass and is protected by copyright laws. You may not use our content without written permission.

Dispute Resolution

If you have any concerns about our services, please contact us first so we can work to resolve the issue. If we cannot reach a satisfactory resolution, any disputes will be governed by the laws of the State of Missouri.

Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

TurfMint St Charles Artificial Grass

36 Oakland Dr, St Charles, MO 63303

Phone: (636) 215-8521

Email: contact@stcharlesturfs.com